SELLER FAQ

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Who are we

An online marketplace dedicated to the special needs community, consolidating hard-to.reach special needs products for them and helping vendors ’see’ and ’hear’ this targeted market.

How are we different?

We are more focused than your everyday marketplace that do not have the correct filters and website features to make searching for special need products easy. We design our categories and features to enable an intuitive search experience for your target market.

We also dedicate our marketing efforts to scout for and attract the customers you are looking for.

How can we help you?

We are launching our beta version in the next couple of months. Give us your feedback so we can design the website to better suit your needs.

During this period, we will offer free concierge services. This means that we will help you set up shop and there is no sign up costs.

We also believe in a simple fee structure therefore no posting fee, only sales fee and payment gateway fees will be charged. Contact us now to find out about the current promotion.

What else can we offer?

We will provide free advertising on our social media sites of your products and create content around them for you.

Addedly, as we want to provide quality products for our customers, we are keen to see your products and do reviews of them. If you are keen to share with us how good your products are, send us some samples. You will cover the shipping costs to us and we can cover the shipping costs back to you. Even better, let us donate this sample to someone we know who can benefit from it and spread the word for you!

What about payment?

We use Paypal as our payment gateway currently therefore you require a Paypal account.

What about shipping of products to buyers?

Currently we do not manage logistics. However, we can provide information of shippers and logistic companies.

Our platform also allows you to indicate different types of shipping options such that buyers themselves can choose what works for them. In the future, we aim to collaborate with shippers therefore if you have any preferred shippers, do let us know.

So I’m ready, whats next?

Great news! Sign up on our seller sign up page and you will recieve more information.